Inbound marketing relies on a specific skill set for success. The person or team heading up your inbound marketing efforts needs to inherently understand this marketing revolution. An inbound marketer needs to understand SEO, social media, blogging, multimedia platforms like video & podcasting as well as the analytics that accompany these efforts.
Here’s an excerpt from “How I Turned Journalism into an Inbound Marketing Career” that explains how a person’s digital skills come into play in this new marketing.
Digital skills may be a generational thing, but it’s not just about age. However for argument’s sake, let’s take a look at it from an age point of view. I’m 35 years old. I grew up with computer class and some minor programming education. Remember Apple IIe? I do. Then in high school we got the Internet. Well, we got America Online. AOL changed my life. I could chat with my cousin in California at the same time I chatted with my friend down the street. I could look up these web page things and see the world from my house. For about $2 a minute. But the point is I grew up on the Internet.
Now, I personally avoided the Myspace craze. But as soon as Facebook became a bit popular I grabbed a profile and owned my vanity URL. When Twitter was still young I signed up. My first tweet ( May of 2008) was something like “Trying to figure out another social network.” But I was a fairly early adopter of these things. I get my news first from Twitter (which sends me to the standard news sites typically). I listen to music on Pandora, Slacker Radio and my iTunes & Google Music account. Google is my everything when it comes to finding out answers. I don’t need a map in my hand even though I can read one, I have my phone with GPS. Generation X and Gen Y would be digital natives.
On the other hand, my parents are in their 50’s (I’ll be nice and omit the exact age) so they didn’t grow up on the Internet. To them, the phone book still exists and they miss the days of having a cup of coffee and the newspaper. My dad goes for the atlas before Google Maps. He still buys CD’s. They now partake in the Facebook and have an email, but their generation is one of digital tourists. They’re familiar with the general idea, but they did not grow up online.
Now you know the distinction between a digital native and a digital tourist. Now let’s look at the hybrid: a digital citizen. This person is someone who has made the transition into thinking “online.” Back to my dad: he edits videos from photos now, and can post it on YouTube. Mom has her music on her mp3 player and is making ringtones for her smart phone. They use Google as a verb. My parents are becoming digital citizens.
So your inbound marketer needs to be fluent in digital, and understand all of the jargon that goes with it. To a digital citizen, the cloud is more than something that covers the sun on a summer day. The cloud is a way to share information and do business. A digital citizen will understand that sometimes early adoption of the latest Internet tool can help catapult a business forward – like Twitter. But they will also know when to cut losses when that next shiny object begins to falter and doesn’t pan out – like Google+.
Find yourself a digital citizen. This person doesn’t need to be a 20-something college dropout digital native who doesn’t know anything about the real world. But this person needs to be digitally fluent. You wouldn’t do business in France without having someone fluent in the French language and customs.